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Utah Community Learning

Repairs, credits, and when to hold firm

About 20 minutes

Repairs, Credits, and When to Hold Firm

You photographed every walkthrough and dated it. Now the inspection report is back, it's ten or fifteen pages, and you have to do something with it. This is where a lot of first-time buyers get nervous, and where I've watched people make the worst decisions of the whole process. So slow down.

Here's what happens. The inspector finds things. They always find things — there is no house, not one, that comes back clean. A thirty-year-old house has thirty years of stuff. A brand-new house has a punch list a mile long because the framing crew was rushing a deadline. You're not reading the report to find a reason to panic. You're reading it to sort things into three piles.

The three piles

Pile one: safety and structural. Bad wiring, a cracked furnace heat exchanger, foundation movement, active roof leaks, that kind of thing. These are non-negotiable conversations with the seller. You don't just want a credit, you want to know the scope of the problem before you decide anything else.

Pile two: real money, not urgent. Water heater's got a few years left but it's original to the house. Furnace is old but running. Some rot on a window sill you'll deal with eventually. These are the ones where you negotiate a repair or a credit, but you're not walking away over them.

Pile three: normal house stuff. A sticky door, a GFCI that needs resetting, hairline cracks in the driveway. Every house has this pile. Push a seller to fix pile three and you'll look unreasonable and burn goodwill you might need later in the deal.

Write this down: your leverage is highest the moment the report lands and drops fast after that. The seller doesn't want to relist. You don't want to lose the house. Both are true at once, and that's the whole negotiation right there.

What to actually ask for

You've got three tools. A repair, done before closing, by a licensed person, with a receipt. A credit at closing, which lowers your cash to close or gets rolled into the loan depending on how it's structured — talk to your lender about which is better for your situation, because it changes your numbers. Or a price reduction, which is really the same as a credit but negotiated differently.

I almost always steer people toward the credit over the repair. Reason: if the seller does the repair, they'll hire the cheapest guy who can make the problem go away before closing, and you have zero say in who that is or how good the work is. Take a credit and you control who does the work and when. Yes, it means writing a check after you already own the house, which feels backward. But you get quality control. I ran the math on a roof repair once — seller's guy quoted four thousand, my buyer's guy quoted thirty-eight hundred for the same scope and came with a real warranty. Small difference in dollars, big difference in who you can call if it fails in February.

The part where I go quiet

A couple I coached a while back is the lesson that matters most today. Good buyers, did everything right up to this point — shopped their loan, didn't waive the inspection, had their reserve fund sitting there untouched like it should. The inspection came back with a repair item around six thousand dollars. Not structural, not safety, just a real cost. The seller wouldn't budge past half. And they walked. Not because the number didn't work — it did, they could absorb it — but because they got scared and decided a seller who wouldn't cover the whole thing must be hiding something worse.

Two months later they bought a different house, further from what they wanted, for more money, with an inspection report that had its own list of six-thousand-dollar items they didn't dig into as hard because they were tired of looking. The math didn't change between those two houses. What changed was how worn down they were.

So here's the opinion, plainly: get the inspection, pay for it, read it, and use it as a negotiating document, not a doomsday report. A repair item is a number. Negotiate the number. Don't let it turn into a referendum on whether the whole house is secretly cursed.

When to actually hold firm

There is a version where walking away is right. If the pile-one items are big and the seller won't even discuss scope, if a structural engineer needs to look and the seller says no, if the number is genuinely bigger than your reserve fund can absorb without gutting it — that's a real wall, not nerves. Hold firm there. Just make sure you can tell the difference between a wall and a scare.

Before next time

Pull out your inspection report if you've got one, or a sample I'll hand out in class, and sort every item into the three piles yourself before we meet again. See how it feels to make that call on paper first.

Repairs, credits, and when to hold firm — First-Time Home Buying in Utah County · Utah Community Learning