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Utah Community Learning

Watching the upload counter climb (and not panicking)

About 15 minutes

Watching the Upload Counter Climb (and Not Panicking)

Okay so by now you've got backup turned on, either iCloud or Google Photos, and you're probably sitting there watching a little number climb. Something like "1,247 of 8,932 backed up." And I need to talk about that number for a minute, because last time I taught this someone almost had a small crisis over it.

What that counter actually is

It's just your phone counting through everything on your camera roll and sending each photo up to the cloud, one at a time, or in little batches. That's it. It's not judging you. It's not telling you that you have a problem. It's just working through the pile.

Sooo, here's the thing nobody warns you about. If you've had your phone a few years, that number is going to be way bigger than you think it is. When I turned mine on I watched it climb past 22,000 photos and I felt a little sick, not gonna lie. Eight years of camera roll, just sitting there, and I never once thought about how much that actually was until I saw it counted out in front of me.

That's normal. Please don't panic about your number. I've seen people with 3,000 and people with 40,000 and it does not mean anything about you as a person.

What's actually happening while it climbs

A few things to know so you're not confused:

  • It backs up newest to oldest usually, or sometimes it does it in whatever order the app decides. Don't worry about the order. It'll get through all of it eventually.
  • It needs wifi, usually. Both apps default to wifi-only for backup unless you've told them to use cellular data too. If you're not on wifi, the counter just stops climbing and waits. That's not broken, that's just the setting doing its job.
  • It needs charge, or at least a decent battery. Some phones pause big uploads if your battery's low, to protect the battery. So if you want this to move along, plug your phone in and leave it on wifi overnight. That's genuinely the easiest way to get through a big backlog. Go to bed, wake up, check the number.
  • Large libraries can take days, not hours. If you've got ten thousand-plus photos and a normal home internet connection, don't expect this to finish in an afternoon. It might take a few nights of leaving it plugged in and connected. That's fine. It'll get there.

The moment people usually panic

Somewhere in there you're going to open your photos app and see duplicates, or you're going to see the same picture over and over, or you're going to realize you have four hundred pictures of one sunset. I want to head that off right now: that is completely normal, and it is not a backup problem, it's a "you took a lot of pictures" problem, and those are different things.

I'll tell on myself here. I found a folder once with something like 400 nearly identical pictures of the sunset over the point of the mountain. Same sky, same silhouette, just me tapping the shutter over and over trying to get the one good one. I went through and deleted 396 of them and kept four. Four. And I stand by that. You do not need 400 sunsets. You need the one that's actually good, maybe a backup or two in case you change your mind about which one's the good one, and that's it.

This is where I'll say my opinion straight out, because I feel like this room needs to hear it: you do not need to keep every photo you've ever taken. I know that feels a little scary when you're staring at a backup counter and thinking about permanence, but keeping everything just means you'll never be able to find anything later. We're not deleting today. Today is just backing up. But when we get to the organizing lessons, I want you to already be a little bit warmed up to the idea that deleting is allowed, and it's good, and it doesn't mean you loved that vacation less.

What to actually do while you wait

Nothing, really. That's the lesson. Plug it in, leave it on wifi, let it run. Check back in a day or two. If the number's stuck and not moving at all for more than a few hours while you're on wifi and charging, that's worth troubleshooting, and we'll cover that. But a slow climb over a day or two is just... the normal way this works. I know it's tedious to wait. It is tedious. I'm not going to pretend it's exciting to watch a progress number go up.

One real caution here: don't delete anything off your phone to "free up space" while the backup is still running, especially if you're not sure everything's finished. Wait for that counter to say all done, or close to it, before you touch delete on anything. I've had someone jump the gun on this and lose photos that hadn't made it up yet. Patience now saves you grief later.

Before next time

Just let your backup run overnight at least once before our next class, plugged in and on wifi, and come back with your number, whatever it is. No shame in a big one. I want to hear it.